SEASONS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our wellness application and related services (the "Service").
Information We Collect
- Account Information: Email address, name, and authentication identifiers.
- Wellness Preferences: Constitution type, seasonal preferences, wellness goals, and dietary or lifestyle inputs you provide.
- Usage Data: App interactions, feature usage, session duration, and analytics events.
- Device Information: Device type, operating system version, unique device identifiers, and IP address.
How We Use Your Information
- To provide and personalize your wellness guidance and recommendations.
- To operate, maintain, and improve the Service and its features.
- To communicate with you about your account, updates, and support.
- To analyze usage trends and monitor for fraud or abuse.
- To comply with applicable legal obligations.
Third-Party Services
We rely on trusted third-party providers to power certain features of the Service:
- DeepSeek — AI-powered wellness guidance and natural language processing.
- Airwallex — Payment processing and subscription management.
- Google (FCM) & Apple (APNs) — Push notification delivery.
Each provider processes data under their own privacy policies. We share only the minimum information necessary to deliver the relevant service.
Data Security
All data in transit is encrypted using HTTPS/TLS (TLS 1.2 or higher). Data at rest is stored on secured servers with access controls. We regularly review our security practices to protect against unauthorized access, alteration, or disclosure.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Delete: Request deletion of your account and associated data.
- Export: Receive your data in a portable, machine-readable format.
- Rectify: Correct inaccurate or incomplete information.
- Withdraw Consent: Opt out of certain data processing at any time.
To exercise any of these rights, contact us at meridianshunshi@gmail.com.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. Account data is kept for the duration of your active subscription plus a limited period thereafter for legal and accounting purposes (typically 90 days), after which it is permanently deleted.
Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such data, please contact us immediately and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the app or via email. The "Last Updated" date above reflects the most recent revision.
Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us at:
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